CFPB consumer complaint against CITIBANK, N.A.

Name: Credit card complaint against CITIBANK, N.A.
Item: CITIBANK, N.A.
Author: Anonymous CFPB consumer

Credit card · Advertising and marketing, including promotional offers — Didn't receive advertised or promotional terms · received 2026-05-11T12:00:00-05:00 from TX · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22083930
Company: CITIBANK, N.A.
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-issue: Didn't receive advertised or promotional terms
Date received: 2026-05-11T12:00:00-05:00
Submitted via: Web
State: TX
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/CITIBANK, N.A.
Compliance screen for this company: /api/v1/screening/all?name=CITIBANK, N.A.

CFPB consumer complaint against CITIBANK, N.A.

Key facts

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