CFPB consumer complaint against BANK OF AMERICA, NATIONAL ASSOCIATION

Money transfer, virtual currency, or money service · Confusing or missing disclosures · received 2026-05-12T12:00:00-05:00 from GA · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22099085
Company
BANK OF AMERICA, NATIONAL ASSOCIATION
Product
Money transfer, virtual currency, or money service
Sub-product
Foreign currency exchange
Issue
Confusing or missing disclosures
Sub-issue
Date received
2026-05-12T12:00:00-05:00
Submitted via
Web
State
GA
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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