CFPB consumer complaint against BANK OF AMERICA, NATIONAL ASSOCIATION

Credit card · Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement · received 2026-05-12T12:00:00-05:00 from CA · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22127522
Company
BANK OF AMERICA, NATIONAL ASSOCIATION
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
Date received
2026-05-12T12:00:00-05:00
Submitted via
Web
State
CA
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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