CFPB consumer complaint against AMERICAN EXPRESS COMPANY

Name: Debt collection complaint against AMERICAN EXPRESS COMPANY
Item: AMERICAN EXPRESS COMPANY
Author: Anonymous CFPB consumer

Debt collection · Attempts to collect debt not owed — Debt is not yours · received 2026-05-12T12:00:00-05:00 from IL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22128106
Company: AMERICAN EXPRESS COMPANY
Product: Debt collection
Sub-product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-issue: Debt is not yours
Date received: 2026-05-12T12:00:00-05:00
Submitted via: Web
State: IL
Company response: Closed with explanation
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/AMERICAN EXPRESS COMPANY
Compliance screen for this company: /api/v1/screening/all?name=AMERICAN EXPRESS COMPANY

CFPB consumer complaint against AMERICAN EXPRESS COMPANY

Key facts

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