CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Name: Vehicle loan or lease complaint against NAVY FEDERAL CREDIT UNION
Item: NAVY FEDERAL CREDIT UNION
Author: Anonymous CFPB consumer

Vehicle loan or lease · Struggling to pay your loan — Denied request to lower payments · received 2026-05-13T12:00:00-05:00 from FL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22153091
Company: NAVY FEDERAL CREDIT UNION
Product: Vehicle loan or lease
Sub-product: Loan
Issue: Struggling to pay your loan
Sub-issue: Denied request to lower payments
Date received: 2026-05-13T12:00:00-05:00
Submitted via: Web
State: FL
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

All complaints against this company: /api/v1/cfpb/by-company/NAVY FEDERAL CREDIT UNION
Compliance screen for this company: /api/v1/screening/all?name=NAVY FEDERAL CREDIT UNION

CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Key facts

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