CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Credit card · Problem when making payments — Problem during payment process · received 2026-05-13T12:00:00-05:00 from TX · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID
22160274
Company
NAVY FEDERAL CREDIT UNION
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem when making payments
Sub-issue
Problem during payment process
Date received
2026-05-13T12:00:00-05:00
Submitted via
Web
State
TX
Company response
In progress
Timely response
Yes
Consumer disputed
N/A

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