CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Name: Checking or savings account complaint against NAVY FEDERAL CREDIT UNION
Item: NAVY FEDERAL CREDIT UNION
Author: Anonymous CFPB consumer

Checking or savings account · Managing an account — Funds not handled or disbursed as instructed · received 2026-05-13T12:00:00-05:00 from FL · view on consumerfinance.gov ↗

No public narrative — consumer did not consent to publication.

Key facts

Complaint ID: 22165873
Company: NAVY FEDERAL CREDIT UNION
Product: Checking or savings account
Sub-product: Savings account
Issue: Managing an account
Sub-issue: Funds not handled or disbursed as instructed
Date received: 2026-05-13T12:00:00-05:00
Submitted via: Web
State: FL
Company response: In progress
Timely response: Yes
Consumer disputed: N/A

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Compliance screen for this company: /api/v1/screening/all?name=NAVY FEDERAL CREDIT UNION

CFPB consumer complaint against NAVY FEDERAL CREDIT UNION

Key facts

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