Structure and Practices of the Video Relay Services Program
other · Federal Communications Commission · Published 2017-04-13 · Effective 2017-05-15 · 82 FR 17754
Document
Document number
2017-07155
Federal Register citation
82 FR 17754
CFR reference
47 CFR 64
Type
Rule
Action
Final rule.
Category
other
Publication date
2017-04-13
Effective date
2017-05-15
FCC docket
CG Docket Nos. 10-51 and 03-123
Abstract
In this document, the Commission takes steps to further improve the quality of video relay service (VRS) by authorizing skills- based routing and deaf-interpreter trials, directing the publication of speed-of-answer data, permitting assignment of ten-digit telephone numbers to hearing persons for point-to-point video communication in sign language with VRS users, and authorizing a pilot program in which some VRS calls are interpreted by communications assistants (CAs) at home workstations.