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VA - 21-03777-218 - 02
Closed
· 2022-11-03
From report
Report
VHA Progressed in the Follow-Up of Canceled Appointments during the Pandemic but Could Use Additional Oversight Metrics
OIG report number
21-03777-218
Recommendation number
02
Recommendation text
Evaluate and update, as appropriate, whether activities that occurred before cancellation and notations of “No Action Other Reason” should be tracked as follow-up.