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VA - 21-02125-132 - 2

Closed · 2022-05-04

From report

Report
Purchases of Smartphones and Tablets for Veterans’ Use during the COVID-19 Pandemic
OIG report number
21-02125-132
Recommendation number
2

Recommendation text

Perform a cost-benefit analysis in conjunction with VA contracting officials and the contractor to determine whether a new process can be implemented that initiates the data plan when a device is issued to the veteran or otherwise reduces unused plan costs.