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TIGTA - 2023-46-026 - 12
Closed
· 2023-05-10
From report
Report
Additional Actions Are Needed to Reduce Accounts Management Function Inventories to Below Pre‑Pandemic Levels
OIG report number
2023-46-026
Recommendation number
12
Recommendation text
The Commissioner, Wage and Investment Division, should rescind the requirement that only the TEs and the CSRs perform correspondencescreening and encourage all sites to use mail clerks, after providing them with adequate training.