← oversight.gov IG reports

COVID-19: States Struggled to Implement Cares Act Unemployment Insurance Programs

Audit · Department of Labor OIG · 2021-05-28 · about Department of Labor

Report

Title
COVID-19: States Struggled to Implement Cares Act Unemployment Insurance Programs
Submitting OIG
Department of Labor OIG
Component agency
Department of Labor
Type
Audit
Publication date
2021-05-28

Summary

https://www.oig.dol.gov/public/reports/oa/viewpdf.php?r=19-21-004-03-315&y=2021

Recommendations (4)

#StatusText
1ClosedWe recommend the following to the Principal Deputy Assistant Secretary for Employment and Training conduct a study to assess the technological needs of the UI programs to determine the capabilities that need to be upgraded or replaced; the features…
2OpenContinue to work with states to develop, operate, and maintain a modular set of technological capabilities to modernize the delivery of UI benefits that is sufficient to manage and process sudden spikes in claims volume during emergencies or high…
3OpenAssist states with claims, overpayment, and fraud reporting to create clear and accurate information. Then use the overpayment and fraud reporting to prioritize and assist states with fraud detection and recovery.
4ClosedDevelop standards for providing clear and reasonable timeframes to implement temporary programs to establish expectations for prompt benefit payments to claimants.

Source

Authoritative
oversight.gov report page
Machine
JSON-LD · Markdown