General Motors, LLC 2024 BUICK ENVISTA

NHTSA recall 23V744000 · component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · reported 2023-11-06 · view on nhtsa.gov ↗
OTA software remedy available

Summary

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Key facts

Campaign number
23V744000
Manufacturer
General Motors, LLC
Make
BUICK
Model
ENVISTA
Model year
2024
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Reported
2023-11-06