Ford Motor Company 2025 FORD EXPLORER

NHTSA recall 25V239000 · component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · reported 2025-04-11 · view on nhtsa.gov ↗

Summary

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Consequence

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Key facts

Campaign number
25V239000
Manufacturer
Ford Motor Company
Make
FORD
Model
EXPLORER
Model year
2025
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Reported
2025-04-11