TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND TURNING INTO A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE REAR QUARTER OF THE VEHICLE. BOTH VEHICLES WERE DESTROYED AND NONE OF THE AIR BAGS IN THE CONTACT'S VEHICLE DEPLOYED. THE CONTACT ALSO STATED THAT THE SEAT BELT DID NOT TIGHTEN ON IMPACT. THE CONTACT SUFFERED NECK, SHOULDER AND FACIAL INJURIES. THE FRONT SEAT PASSENGER SUSTAINED SEVERE INTERNAL HEAD INJURIES AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,999.