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2011 FORD EXPLORER — STEERING

crash · 1008222 · 2013-09-09

Vehicle

Make
FORD
Model
EXPLORER
Year
2011
Manufacturer
Ford Motor Company
Component
STEERING
Miles at failure
41,000
Speed
80 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS WITH MY FAMILY ON TRIP DRIVING 80 MPH ON THE FREEWAY WHEN THE POWER STEERING WENT OUT! THERE WAS NO INDICATION ON THE INSTRUMENT CLUSTER THAT THE POWER STEERING FAILED SO I WAS NOT PREPARED FOR THIS. WE DID RUN OFF THE ROAD AND ONTO THE SHOULDER AND FISHED TAIL OUT OF CONTROL. THIS WAS FRIGHTENING FOR MY FAMILY. I WAS READY TO PASS SOME SLOWER VEHICLES WHEN THIS HAPPEN AND HAD TO MOVE QUICK BUT THE POWER STEERING WAS OUT. WE LOST CONTROL AND ENDED UP ON THE SHOULDER. I MANAGED TO DRIVE THE CAR HOME NOT WITHOUT SWEATING BY STRUGGLING WITH THE STEERING WHEEL FROM 3 HOURS AWAY. ONCE HOME, I LOOKED THIS PARTICULAR PROBLEM ON THE INTERNET AND FOUND THAT THERE IS A LOT OF COMPLAINTS OF THIS SAME PROBLEM. I ALSO FOUND THAT FORD DOES NOT ACKNOWLEDGE THIS!!!! I CALLED FORD CUSTOMER SUPPORT THE NEXT DAY AND I WAS INFORMED THAT THIS WAS THE FIRST TIME THEY HEARD OF THIS. HOPEFULLY NO ONE GETS HURT FOR FORD TO REALIZE THIS IS A DEFECT IN THEIR VEHICLES! THERE NEEDS TO BE A RECALL ON THIS! *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10542610
Machine
JSON-LD · Markdown