DRIVING AT APPROX 28-29MPH ,WHEN ANOTHER VEHICLE CAME OUT UNEXPECTEDLY, HITTING VEHICLE, SEATBELT WHICH ARE ON REELS AND SUPPOSE TO LOCK ON IMPACT , DID NOT, CAUSING PASSENGER TO HIT WINDSHIELD , DRIVER HIT STEERING WHEEL DUE TO DEFECT , DEALER HAS BEEN NOTIFIED, CANNOT DO ANYTHING ABOUT PROBLEM ,REFUSES TO LOOK AT VEHICLE. *AK