TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEATED SEAT WARMER ACTIVATED, THE CONTACT SMELLED A BURNING ODOR. THE HEATED SEAT WARMER HAD BURNED A HOLE THROUGH THE DRIVER'S SEAT AND THE CONTACT'S PANT LEG, BURNING THE CONTACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 100,000.