← NHTSA complaints

2007 CADILLAC SRX — VISIBILITY:SUN/MOON ROOF ASSEMBLY

2 injured · 1024800 · 2013-12-02

Vehicle

Make
CADILLAC
Model
SRX
Year
2007
Manufacturer
General Motors, LLC
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Miles at failure
130,000
Speed
65 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

HELLO, THE REASON FOR MY EMAIL IS THAT JUST THIS PAST MONDAY, NOVEMBER 25 OF 2013 THE SUNROOF TO MY 2007 CADILLAC SRX EXPLODED WHILE DRIVING ON THE FREEWAY WITH NO EXPLANATION. THIS HAPPENED AROUND 8PM ON A COLD AND DRIZZLY NIGHT. BIG CHUNKS OF GLASS FELL ALL OVER MY HUSBAND AND I LEAVING US WITH MINOR SCRATCHES, FORTUNATELY NO ONE WAS SEVERELY HURT. THE FOLLOWING MORNING OF THE INCIDENT I WENT ONLINE AND CAME ACROSS SEVERAL IDENTICAL INCIDENTS WITH THE SAME MAKE AND MODEL OF CAR, AS WELL AS OTHERS. WE TOOK THE LIBERTY OF CONTACTING GM CORPORATE HEADQUARTERS AS IT SEEMS THIS MAY POSSIBLY BE A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE DEALER SHIP BUT AS OF RIGHT NOW THERE HAS NOT BEEN MUCH HELP, MUCH LESS AN EXPLANATION. MY BIGGEST CONCERN IS THE SAFETY OF THE VEHICLE BEING THAT I AM 8 1/2 MONTHS PREGNANT AND THIS IS OUR ONLY VEHICLE. HOW SAFE WILL THIS BE FOR MY FAMILY? I DO NOT FEEL COMFORTABLE AND I AM NOT AT EASE THAT I HAVE NOT HEARD FROM THE LOCAL CADILLAC DEALERSHIP WHERE ALL I HAVE HEARD FROM THEM IS AN ISSUE OF HOW MANY MILES THE CAR HAS AT THE PRESENT TIME AND NOT THE FACT THAT THIS WAS A LIFE OR DEATH SITUATION. THE PURPOSE OF THIS IS TO SEEK OUT ANY KIND OF HELP, INFORMATION, OR ADVICE AS TO WHAT WE CAN DO TO HAVE THIS SITUATION RESOLVED. THANK YOU SO MUCH FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10554421
Machine
JSON-LD · Markdown