TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FROM THE SCENE AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. UPDATED 2/11/14*CN