WHILE I WAS CLIMBING TO THE BACK OF THE CAR, (THE CAR BEING PARKED, EVER-SO-SLIGHTLY INCLINED TO THE BACK), THE LEFT BACK SIDE-DOOR SHUT CLOSE AND TRAPPED MY RIGHT HAND (WHICH I WAS USING FOR SUPPORT TO CLIMB UP), FOR ABOUT TWO MINUTES. I COULDN'T GET IT TO OPEN..! UNDER EXCRUTIATING PAIN, I TRIED UNSUCCESSFULLY TO OPEN THE DOOR. NOTHING WORKED. THE RETRACTABLE CABLE HAD POPPED OUT TWO YEARS BEFORE, SO THE BEEPER DIDN'T RESPOND ADEQUATELY. AFTER MANY ATTEMPTS I WAS FINALLY ABLE TO GET IT TO OPEN. I BELIEVE I HAD ALREADY FILED A COMPLAINT TO THE NHTSA ABOUT THE THE POWER-SLIDING DOOR. THE MECHANICAL FAILURE ON MY CAR'S POWER SLIDING-DOOR IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED SIENNA OWNERS, ON VARIOUS WEBSITES. NEITHER TOYOTA USA, NOR TOYOTA PUERTO RICO, HAS ASSUMED RESPONSIBILITY. THEY'VE ACTED NEGLIGENTLY. AS I MUST'VE DESCRIBED IN MY PREVIOUS COMPLAINT, THEY'VE OBVIOUSLY ACKNOWLEDGED A FACTORY MALFUNCTION --INASMUCH AS THEY HAVE CONDUCTED A RECALL CAMPAIGN--. HOWEVER, THE CAMPAIGN WASN'T CARRIED OUT RESPONSIBLY. DESPITE THEIR HAVING MY TELEPHONE NUMBER, EMAIL ADDRESS AND PHYSICAL ADDRESS, THEY FAILED TO CONTACT ME. I FOUND OUT BY A THIRD PARTY (AN AUTO-BODY SHOP). WHEN I CONFRONTED THE DEALERSHIP, THEY SAID THE CAMPAIGN HAD EXPIRED. THIS SITUATION IS SHAMEFUL. *TR