TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT WAS TRAVELING AT AN UNKNOWN SPEED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG DEPLOYED, BUT DID NOT INFLATE PROPERLY AND THE CONTACT SUSTAINED A FRACTURED BREAST PLATE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. UPDATED 05/19/14 MA THE CONSUMER STATED THE MANUFACTURER DENIED ANY DEFECT WITH THE AIRBAG. UPDATED 06/03/2014 *JS