WHEN CAR PUT IN REVERSE, AIRBAG DEPLOYED CAUSING KNOT AND BRUISING TO ARM. 4/14/14 CALLED 800-222-1020 AND SPOKE TO FRANKLIN THAT STATED AIRBAGS ARE NOT COVERED EVEN FOR DEFECT AFTER WARRANTY OF CAR IS OVER. CALLED BERGLUND LOCAL DEALER IN ROANOKE VA AND SPOKE TO THE SERVICE DEPARTMENT AND THE SERVICE MANAGER THAT SAID THEY WOULD HAVE TO BE PAID $99 TO EVEN LOOK AT AIRBAG. CALLED INSURANCE AND FILED CLAIM AND ADJUSTOR SAID OBVIOUS DEFECT IN AIRBAG SINCE NO EXTERIOR DAMAGE TO CAR. WHERE DOES THIS LEAVE ME? I AM HANDLING THIS SITUATION FOR MY AUNT, THAT ACTUALLY OWNS THE CAR. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS