← NHTSA complaints

2010 MAZDA CX-9 — SERVICE BRAKES

crash · 1065028 · 2014-05-14

Vehicle

Make
MAZDA
Model
CX-9
Year
2010
Manufacturer
Mazda Motor Corp.
Component
SERVICE BRAKES
Miles at failure
19,000
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I FILED A COMPLAINT THROUGH MAZDA IN 2012 AND IT DIDN'T GO ANYWHERE. I SAW AN ARTICLE IN USA TODAY, REGARDING MY VEHICLE STATING THAT AN INVESTIGATION WAS STARTED DUE TO 7 REPORTED INCIDENTS ON BRAKE FAILURES WHICH RESEMBLED MY EXPERIENCE. I AM NOW SHARING MY STORY AS IT COULD HAVE RESULTED IN SERIOUS INJURY. I WAS APPROACHING AN INTERSECTION AND APPLIED THE BRAKE BUT THE CAR DID NOT SLOW DOWN, I PUSHED THE BRAKE ALL THE WAY TO THE FLOOR AND THE WHEELS SQUEALED BUT THE CAR DID NOT SLOW. I LET UP ON THE BRAKE AND REAPPLIED AND THAT IS WHEN THE CAR BEGAN TO SLOW DOWN. BUT, IT WAS TOO LATE. I HIT THE CAR IN FRONT OF ME AND LAUNCHED IT INTO THE MIDDLE OF THE INTERSECTION. THANKFULLY, THE LIGHT HAD JUST CHANGED AND THE CROSS TRAFFIC WAS AT A STOP. WHEN THE POLICE ARRIVED, THEY NOTICED ONE SKID MARK ON THE DRIVER SIDE ONLY WHICH WAS AROUND 200 YARDS. ABOUT 4 FEET PRIOR TO IMPACT, THERE WERE TWO SKID MARKS, ONE ON EACH SIDE OF THE VEHICLE. THEY SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT AND THAT I SHOULD TAKE IT TO AN INDEPENDANT PERSON TO GET THE BRAKES CHECKED OUT. I HAVE PHOTOS OF THIS AND SENT ALL OF THE DOCUMENTATION SENT TO THE INSURANCE COMPANY AND TO MAZDA. I FELT NEITHER BELIEVED ME AND WAS VERY DIAPPOINTED IN MAZDA'S RESPONSE. EVENTIALLY, I GAVE UP. WE ACTUALLY WERE GOING TO SELL THE VEHICLE AS I DIDN'T FEEL COMFORTABLE DRIVING IT. HOWEVER, AFTER ALL OF THE RESPONSES I WAS GETTING ABOUT WHAT I DESCRIBED AS IMPOSSIBLE WITH ANTI LOCK BREAKS OR THAT IT WA

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10588434
Machine
JSON-LD · Markdown