TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER AIR BAGS BOTH FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND BOTH THE CONTACT AND THE PASSENGER REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HER SEPTUM WAS RIPPED. THE PASSENGER SUSTAINED INJURIES TO THE NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,497.