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2012 FORD EDGE — SERVICE BRAKES

crash · 1100818 · 2014-08-21

Vehicle

Make
FORD
Model
EDGE
Year
2012
Manufacturer
Ford Motor Company
Component
SERVICE BRAKES
Miles at failure
42,000
Speed
55 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

BRAKES STARTED BECOMING DIFFICULT TO APPLY REGARDLESS OF SPEED, ETC. MOST OFTEN MOST DIFFICULT TO APPLY AFTER THE CAR WAS SHUT OFF FOR A PERIOD OF TIME. TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BOOSTER. SERVICE REPRESENTATIVE ATTEMPTED TO BACK THE CAR OUT OF THE SERVICE BAY THE BOOSTER FAILED. COULDN'T STOP THE CAR SO HE PUT IT IN DRIVE AND IT LUNGED FORWARD AND HIT A CAR LIFT, CREASING THE FRONT BUMPER, BEFORE IT STOPPED. ATTEMPTED TO REPLACE THE BOOSTER AND THE DEALER SAID IT "FAILED" IN THE BOX. NUMBER THREE BOOSTER WAS INSTALLED AND IT FAILED. MASTER CYLINDER ALSO FAILED. THE DEALER CLAIMS THE NEW MASTER CYLINDER AND THE FOURTH BOOSTER IS WORKING FINE. CAR IN THE BODY SHOP GETTING THE FRONT BUMPER REPAIRED. FORD REGIONAL CUSTOMER CARE REPRESENTATIVE WAS TO CALL ME AND THREE DAYS HAVE PASSED WITHOUT ANY RESPONSE. NO ONE CARE TELL ME FORD HAS CORRECTED ANYTHING. ALL THEY ARE DOING IS THROWING PARTS WITH AN ATTEMPT IT WILL FIX ITSELF. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10627280
Machine
JSON-LD · Markdown