TL* THE CONTACT OWNED A 2013 FORD EXPLORER. WHILE DRIVING 35 MPH AND MAKING A SHARP LEFT TURN, THE STEERING WHEEL SEIZED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.