TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED WRIST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 107,000.