TL* THE CONTACT OWNED A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A DITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT STRIPPED INSIDE THE INTERNAL STEERING COLUMN. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 721,000. UPDATED 1/7/15*CN