TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE GOING THROUGH AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF HER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND WAS KNOCKED UNCONSCIOUS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.