TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH ON ICE, THE VEHICLE SLID AND CRASHED INTO A MEDIAN, SPUN ACROSS THREE LANES, AND CRASHED INTO A HILL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS INFORMED THAT THE FRONTAL IMPACT WAS NOT THE INITIAL IMPACT; THEREFORE, THE AIR BAGS WOULD NOT HAVE DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.