TL* THE CONTACT OWNED A 2006 SUZUKI FORENZA. WHILE DRIVING 40 MPH, ANOTHER VEHICLE RAN THE CONTACT'S VEHICLE OFF THE ROAD CAUSING IT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE FACE, A BRUISED RIB, AND A FRACTURED CERVICAL VERTEBRAE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000. UPDATED 9/18/2017*CN