TL* THE CONTACT OWNS A 2014 BMW X3. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE BRAKES FAILED TO RESPOND CAUSING THE CONTACT'S VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ON ANOTHER OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THEY FAILED TO RESPOND AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.