S10 DIRECT REPLY LETTER REQUESTING ASSISTANCE WITH DENIED COMPENSATION FROM GM IGNITION COMPENSATION CLAIMS RESOLUTION FACILITY AFTER AN AUTOMOBILE ACCIDENT RESULTING FROM A DEFECTIVE IGNITION SWITCH. *SMD 2007 SATURN ION. THE CONSUMER STATED AN ANIMAL RAN ACROSS THE HIGHWAY. WHEN SHE HIT THE BRAKE, THE VEHICLE SHUT OFF, THE STEERING LOCKED UP AND SHE LOST CONTROL OF THE VEHICLE. CONSEQUENTLY, SHE RAN INTO A DITCH AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER RECEIVED A LETTER FROM GM STATING NO ACCIDENT OCCURRED AS A RESULT OF THE IGNITION SWITCH DEFECT. *JB