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2013 MERCEDES-BENZ E350 — STRUCTURE:BODY

crash · 1164664 · 2015-03-11

Vehicle

Make
MERCEDES-BENZ
Model
E350
Year
2013
Manufacturer
Mercedes-Benz USA, LLC
Component
STRUCTURE:BODY
Miles at failure
23,000
Speed
5 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I PURCHASED THE CAR (CERTIFIED PRE-OWNED) ON DECEMBER 18, 2014. ON FEBRUARY 13, 2015 I WAS PARKING IN A RESTAURANT PARKING LOT. ALL OF A SUDDEN I FELT THE CRASH. AT FIRST I THOUGHT A VEHICLE HAD RUN INTO THE BACK OF MY CAR. HOWEVER, IT TURNED OUT MY VEHICLE HAD ROLLED BACKWARDS INTO ANOTHER CAR. I HAD JUST PULLED INTO THE PARKING SPOT (WHICH WAS ON A SLIGHT INCLINE) AND WAS ABOUT TO PUT IT IN PARK WHEN THIS OCCURRED. I ACCEPTED RESPONSIBILITY FOR THE DAMAGE TO MY CAR AND THE OTHER CAR INVOLVED AND FILED WITH MY INSURANCE. ONCE I HAD MY VEHICLE BACK, I NOTICED THAT WHEN I WAS STOPPED AT A RED LIGHT IT FELT AS THOUGH THE CAR WAS MOVING BACKWARDS. I THEN TESTED THE CAR ON A SLIGHT INCLINE (5-10 DEGREES) AND WHILE IN DRIVE. IT ROLLED BACKWARDS AND CONTINUED TO ROLL UNTIL I SLAMMED ON THE BRAKE. THIS CAR IS AN AUTOMATIC. I HAVE NEVER HEARD OF AN AUTOMATIC ROLLING BACKWARDS WHILE IN THE DRIVE POSITION - ESPECIALLY ON A VERY SLIGHT INCLINE. I CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL". *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10693628
Machine
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