TL* THE CONTACT OWNS A 1996 SATURN SL. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL TURNED RIGHT AND LEFT INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCULAR PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 97V138000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 166,000.