TL* THE CONTACT OWNED A 2004 BMW 330XI. WHILE AT DRIVING AT 5 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO VEER TO THE LEFT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE, HEAD, AND BACK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE UPPER BODY, HEAD, BACK, NECK, SHOULDERS, AND BOTH HIPS. THE REAR PASSENGER SUSTAINED INJURIES TO THE HEAD, NECK, BACK, AND LEFT HAND. ALL THREE PASSENGERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) AND BELIEVED THE RECALL WAS RELATED TO THE FAILURE. THE CONTACT ALSO STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.