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2012 FORD FOCUS — STEERING

1 injured · 1202172 · 2015-07-27

Vehicle

Make
FORD
Model
FOCUS
Year
2012
Manufacturer
Ford Motor Company
Component
STEERING
Miles at failure
1,000
Speed
65 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE FORD FOCUS 2012 SE HATCHBACK, SPORT SUSPENSION. THE CHROME SURFACE ON THE STEERING WHEEL BEGAN TO PEEL OFF AND FLAKE SOON AFTER PURCHASE. THE SHARDS ARE METALLIC AND SHARP, AND HAVE CUT MY FINGER WHILE DRIVING. THE PROBLEM IS A MAJOR IRRITANT SINCE THIS PROBLEM IS LOCATED ON SURFACES THAT HAVE BUTTONS AND ARE USED TO CONTROL VARIOUS FEATURES. I ATTEMPTED TO MAKE A WARRANTY CLAIM ON THE ISSUE BUT OURISMAN FORD, ALEXANDRIA VA DECLINED THE CLAIM. MANY OTHER FORD OWNERS SEEM TO HAVE SIMILAR PROBLEMS BASED ON ONLINE RESEARCH. FORD SHOULD OFFER TO REPLACE THIS INEXPENSIVE PART WHICH AFFECTS DAILY DRIVING.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10743584
Machine
JSON-LD · Markdown