TL* THE CONTACT OWNED A 2010 FORD RANGER. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE DOOR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN FROM THE SCENE BY AMBULANCE AND TAKEN TO A NEARBY EMERGENCY FACILITY. THE CONTACT SUSTAINED WHIPLASH AND STRAINED MUSCLES ON BOTH SIDES OF THE NECK AND SHOULDERS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.