TL* THE CONTACT OWNS A 2006 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH UP A HILL, ANOTHER VEHICLE IN THE OPPOSITE DIRECTION SLID DOWN THE HILL AND CRASHED HEAD ON INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURIES AND CHEST PAINS FROM THE STEERING WHEEL. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED SEVERAL INJURIES. BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. UPDATED 12/30/15*LJ *JS