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2013 FORD EXPLORER — UNKNOWN OR OTHER

4 injured · 1226694 · 2015-10-08

Vehicle

Make
FORD
Model
EXPLORER
Year
2013
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER
Miles at failure
17,000
Speed
30 mph

Severity

Deaths
0
Injured
4
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I PURCHASED MY VEHICLE FROM THE JENNINGS ANDERSON FORD DEALER. IT HAD AROUND 17,000 MILES ON IT. SHORTLY AFTER I VEHICLE, I BROUGHT IT IN BECAUSE THE EXHAUST FUMES ARE BEING SUCKED INTO THE VEHICLE WHEN I ACCELERATE SUCH AS GETTING ON THE FREEWAY. DAVID SAVINICH (SERVICE ADVISER) TOLD ME THAT FORD WAS AWARE OF THE PROBLEM AND THEY HAD A FIX FOR IT. THEY INSTALLED THEIR FIX BUT IT IS STILL SUCKING IN EXHAUST FUMES. I TALKED TO JEFF ASHER (SERVICE DEPT MANAGER) AND I ASKED HIM WHETHER FORD HAD A FIX FOR IT. I WAS TOLD NO. I ASKED JEFF TO CALL ME IF THERE WAS A FIX. IT HAS BEEN OVER A YEAR AND THEIR IS STILL NO REPAIR. I GET A BAD HEADACHE EVERY TIME I GET ON THE FREEWAY. IT IS SO BAD THAT IT ALSO MAKES ME NAUSEATED. I AM UNABLE TO USE THE AIR CONDITIONER RECIRCULATATION IN THE CAR.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10780722
Machine
JSON-LD · Markdown