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2013 FORD FUSION HYBRID — SERVICE BRAKES

crash · 1246830 · 2015-12-21

Vehicle

Make
FORD
Model
FUSION HYBRID
Year
2013
Manufacturer
Ford Motor Company
Component
SERVICE BRAKES
Miles at failure
45,000
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

WE OWN A 2013 FUSION HYBRID AND HAVE EXPERIENCED A VERY SCARY FEELING AS THE VEHICLE ACCELERATES FOR FEW SECONDS BEFORE IT COMES TO A STOP, AFTER APPLYING THE BREAK. FOR THAT PERIOD OF TIME FROM PUTTING ON THE BREAKS TO THE VEHICLE STOPPING, IT FEELS LIKE WE HAVE LOST CONTROL OVER THE CAR. WE HAVE BEEN OBSERVING THIS AT LEAST TWICE A WEEK ON AN AVERAGE. LEFT THE VEHICLE WITH THE DEALER FOR A WEEK LAST YEAR, AND THEY CLAIM THEY COULD NOT OBSERVE THE SAME THING AFTER DRIVING FOR MILES. IT IS HARD TO KNOW IN WHAT SCENARIO THIS THING OCCURS, BUT IS DEFINITELY A SCARY EXPERIENCE.MY HUSBAND GOT INTO AN ACCIDENT A MONTH AGO WHERE TWO CARS IN FRONT OF HIM GOT INVOLVED. HE WAS AT A GOOD DISTANCE AND HE HIT BREAKS, BUT NEXT THING HE KNOWS IS THE AIR BAGS ARE BLOWN AND HIS FUSION HAD A GOOD AMOUNT OF DAMAGE IN THE FRONT. HE DOES NOT KNOW WHAT HAPPENED IN THAT MOMENT, BUT IT MAKES ME THINK AND HOPE THAT IT WAS NOT THE SAME SCENARIO WHERE THE VEHICLE ACCELERATED AND HE LOST CONTROL OVER IT. IT IS UNFORTUNATE FOR ME TO SAY THIS, BUT I WORK FOR FORD THROUGH ONE OF THE VENDOR COMPANIES AND STILL CAN'T HELP WITH THIS SITUATION. WE DID WHAT WE COULD BY TALKING TO THE CUSTOMER SERVICE AND THE DEALER, BUT COULD NOT GET ANY ANSWERS. I AM HOPING THAT MORE PEOPLE WHO ARE FACING THIS ISSUE WILL WRITE HERE AND THEY WOULD INVESTIGATE THIS ISSUE. IT IS A SAD EXPERIENCE, AND HAVE TO LIVE WITH THIS SCARY THOUGHT AND HOPING NO ONE GETS HURT.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10811428
Machine
JSON-LD · Markdown