TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER SUSTAINED WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 02/12/16*LJ UPDATED 05/14/18*JB *CN