ACCIDENT NOV. 17, 2015 - SOMEONE RAN A RED LIGHT AND TURNED IN FROM OF US - DAMAGE TO BUMPER, GRILL, SEEMED RATHER LIGHT, BUT "RAILS" WERE DAMAGED. PARTS UNAVAILABLE FOR REPAIR. LOCAL DEALER HAS HAD OUR TRUCK FOR 50 DAYS NOW- MORE THAN WE'VE HAD IT. PARTS ARE NOT AVAILABLE IN THE SUPPLY CHAIN AND NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. I'VE BEEN TOLD THAT ALL PARTS ARE GOING TO PRODUCTION, AND WAS EVEN TOLD THAT THERE AREN'T ANY NOW FOR PRODUCTION BECAUSE THE MANUFACTURER OF THIS PARTICULAR PART MADE THEM WRONG AND HAD TO RE-MAKE THE ORDER. I'VE BEEN TOLD THAT THERE IS ANOTHER VEHICLE THERE THAT HAS BEEN WAITING 3-4 MONTHS FOR PARTS! I NEED MY TRUCK BACK AND CAN'T WAIT THAT LONG FOR REPAIRS THAT SHOULD HAVE TAKEN 2 WEEKS, MAX. IF FORD IS WILLING TO SELL ME A VEHICLE (OVER $45,000) THEN THEY SHOULD HAVE A SYSTEM IN PLACE TO GET EVEN THE LESS FREQUENTLY NEEDED PARTS WHEN THEY ARE NEEDED. I WANT A REPLACEMENT F-150 SINCE THEY ARE UNWILLING TO PROVIDE THE NEEDED REPLACEMENT PARTS. THE INSURANCE COMPANY IS PAYING FOR A RENTAL CAR, BUT IT'S A COMPACT, VERY UNCOMFORTABLE, AND IT CERTAINLY CAN'T TOW THE TRAVEL TRAILER THAT WE USE AT LEAST EVERY OTHER WEEKEND. WE HAVE ALREADY MISSED 4 TRIPS AND WHO KNOWS WHEN WE'LL GET OUR TRUCK BACK. WE ARE A ONE-VEHICLE, VERY ACTIVE FAMILY, SO THIS HAS BEEN A HORRIBLE INCONVENIENCE FOR US. FORD OWES US A NEW F-150! AND THEY NEED TO SHAPE UP THEIR CUSTOMER CARE! WE'VE ONLY OWNED OUR TRUCK FOR A LITTLE OVER A MONTH, 2,000 MILES.