← NHTSA complaints

2010 CADILLAC SRX — EXTERIOR LIGHTING

crash · 1270678 · 2016-03-26

Vehicle

Make
CADILLAC
Model
SRX
Year
2010
Manufacturer
General Motors, LLC
Component
EXTERIOR LIGHTING
Miles at failure
57,000
Speed
45 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

SEPTEMBER 2015 HEADLITES STARTED GETTING MOISTURE AND WATER IN THEM.IN OCT WHILR DRIVING AT NITE THE LEFT HEADLITE WENT OUT THEN THE RIGHT ONE DID,I COULD NOT SEE THE ROAD AND WENT IN DITCH.CALLED CADILLAC NEXT DAY TOLD THEM WHAT HAPPENED AND WAS TOLD NOTHING THEY COULD DO AND ADVISED ME TO CALL DEALER WHICH I DID AND WAS TOLD I WOULD HAVE TO BUT 2 NEW HEADLITES AT 1200.00 EACH WITH OUT LABOR,I COULD NOT AFFORD THAT SO TOOK LITES OUT OF CAR,THE BALLAST WERE FILLED WITH WATER.I SEPERATED THE LENSES AND RESEALED THEM WITHSILICONE AND REPLACED BALLAST AND BULBS FROM EBAY.HEADLITES NO LONGER LEAK BUT IM SURE THEY WILL AT SOME POINT IN TIME.THIS SHOULD BE A RECALL THIS IS TO DANGEROUS AND IT IS DEFINATELY A DISIGN FLAW,I HAVE READ WHERE MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. THIS IS A 2010 CADILLAC SRX ,ISSUE STARTED AT 57,000 MILES

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10851729
Machine
JSON-LD · Markdown