TL* THE CONTACT OWNED A 2008 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED ON A SLIPPERY ROAD, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED NOSE, NECK INJURIES, AND A SEVERE CUT TO THE RIGHT EYELID THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.