TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S MOTHER ACCIDENTALLY PUSHED THE SEAT BUTTON AND IT CAUSED THE SEAT TO COLLAPSE, SNAP DOWN, AND FLIP TO THE OTHER SIDE. THE CONTACT'S MOTHER BECAME CAUGHT IN THE SEAT AND SUSTAINED BRUISES. THE CONTACT'S YOUNG CHILD ALSO BECAME CAUGHT IN THE SEAT AND HAD TO BE PULLED OUT. THE DEALER WAS AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 18.