TL* THE CONTACT OWNS A 2015 HYUNDAI ACCENT. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL, CAUSING SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED AN INJURED NECK AND RIGHT SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.