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2011 HYUNDAI SONATA — STEERING

crash · 1288212 · 2016-06-08

Vehicle

Make
HYUNDAI
Model
SONATA
Year
2011
Manufacturer
Hyundai Motor America
Component
STEERING
Miles at failure
77,000
Speed
15 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

THE STEERING COLUMN INSIDE THE CAB RATTLES EACH TIME I HIT A BUMP OR HOLE IN THE ROAD. I HAVE 77,000 MILES ON THE VEHICLE NOW, BUT I STARTED TO NOTICE A SUTTLE NOISE ABOUT 15,000 MILES PRIOR TO WHAT IS NOW A MAJOR SAFETY CONCERN. DRIVING INTO MY GARAGE TO PARK THE VEHICLE, I HEARD A LOUD SNAP AS I WAS TURNING THE STEERING WHEEL AND WHAT SOUNDED LIKE PARTS FALLING IN THE STEERING COLUMN. I PULLED FORWARD FAR ENOUGH TO CLOSE THE GARAGE DOOR AND THERE MY CAR SITS. GUESS I'M LUCKY I WASN'T AT 3,000 FT LEVEL LIKE I WAS THE DAY BEFORE WHEN THE STEERING DECIDED TO BREAK APART. APPARENTLY, AFTER DOING SOME RESEARCH ON MY OWN, THE STEERING COUPLING IS DEFECTIVE AND MAY SEPARATE AND LEAVE THE DRIVER WITH NO MEANS TO STEER THE VEHICLE. NO RECALL FROM HYUNDAI EVEN THOUGH MANY ARE HAVING THE SAME ISSUES AS NOTED ALL OVER THE INTERNET. THE HYUNDAI SERVICE CENTER IN FRESNO, CA SEEMS TO HAVE MARCHING ORDERS TO DENY THE FACT THAT THIS ISSUE IS MUCH MORE PREVALENT THAN SIMPLE WEAR AND TEAR AND ARE PRACTICALLY READY TO FIGHT YOU IF YOU TRY TO GET THEM TO ADMIT IT. DON'T CALL THE SERVICE MANAGER "BRO" OR HE WILL HAVE THE BIGGEST HISSY FIT ABOUT HOW DISRESPECTFUL THAT IS. HIS NAME IS "[XXX]", OK; AS THOUGH COVERING UP AN OBVIOUS SAFETY DEFECT THAT COULD COST SOMEONE THEIR LIFE IS JUST SILLY CHILDS PLAY! HYUNDAI, DO THE "RIGHT" THING (ETHICS 101) AND RECALL THE [XXX] THING BEFORE PEOPLE GET HURT OR KILLED, IF THEY HAVEN'T ALREADY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10873139
Machine
JSON-LD · Markdown