TL* THE CONTACT OWNED A 2015 FORD FIESTA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM NECK INJURIES AND A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.